1. Introduction

At Your Family Dentist, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services. Your trust is important to us, and we want to ensure that you understand how your data is handled.

2. Information We Collect

We collect personal information to provide you with the best possible care and service. This includes:

• Personal Details: Your name, address, phone number, and email address.
• Health Information: Your dental records, medical history, and other health-related data.
• Payment Information: Details related to payments and insurance claims.
• Appointment History: Records of your past appointments and preferences.

3. How We Use Your Information

Your information is used to:

• Provide Care: Deliver dental treatments and manage your care effectively.
• Communicate: Send reminders about appointments, discuss treatment plans, and respond to your inquiries.
• Process Payments: Handle transactions, process insurance claims, and manage billing.
• Improve Services: Enhance our services based on your feedback and service history.
• Legal Compliance: Ensure adherence to applicable laws and regulations.

4. Sharing Your Information

We respect your privacy and do not share your information with third parties except in specific situations:

• Dental Services: Sharing information with specialists or partners when necessary for your care.
• Payments: Providing information to payment processors or insurance companies as needed.
• Legal Requirements: Disclosing information in response to legal requests such as subpoenas or court orders.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts to secure your data, no method of transmission over the internet or electronic storage is completely secure. We continuously review and update our security practices to protect your information.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the information we hold about you.
• Correction: Request corrections to any inaccuracies in your personal information.
• Withdrawal: Withdraw consent for the use of your information, where applicable, subject to legal limitations.
• Complaint: File a complaint with the relevant data protection authority if you believe your privacy rights have been violated.

7. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand your preferences and improve our website. You can manage your cookie settings through your browser, but disabling cookies may affect the functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the changes will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Your Family Dentist
Suite 20-21 ,67 Elizabeth Dr, Liverpool NSW 2170, Australia
(02) 9601 7534
Support@yourfamilydentist.com.au